Where is Port Orleans Riverside?
In the Downtown Disney Resort area, next to Port Oreans French Quarter.
What did Port Orleans Riverside Resort used to be called?
Prior to March, 2001, Port Orleans Riverside was known as Dixie Landings Resort.
Are the guest rooms in the main building?
No, guest rooms are in separate buildings. There are two different areas - Magnolia Bend, 3-storied
plantation-style mansions; and Alligator Bayou, two-storied rustic lodges.
Magnolia Bend buildings are Parterre Place, Oak Manor, Magnolia Terrace and Acadian House.
Alligator Bayou buildings are numbered 14 - 39.
What is the difference between rooms in Magnolia Bend and Alligator Bayou?
Alligator Bayou has a more rustic theme, with smaller buildings in a more intimate setting. Amongst trees and winding paths, these rooms sleep up to 5 people, and feature 'wooden log' furniture. There are no elevators in Alligator Bayou, so be sure to request a first floor room if you cannot manage stairs.
Magnolia Bend is much more formal, with it's beautiful gardens and worught iron work.
What is in the main building?
The Sassagoula Steamboat Company is the main building which houses Boatwright's Dining Hall, Riverside Mill, Front Desk, Guest Services, & Fulton's General Store.
Where are the best room locations?
The rooms nearest to the main building are in Oak Manor (Magnolia Bend), & blocks 14, 15 & 18 (Alligator Bayou).
Rooms farthest away from the main building, which are therefore quieter, are in Acadian House (Magnolia Bend),
& buildings 36 & 37 (Alligator Bayou).
Many water view rooms only have restricted views of the water, blocked by trees.
What will I find in my guest room?
Rooms are furnished with two double beds; some king-sized beds available. All rooms have ceiling fans, nightstand, luggage rack, armoire, separate vanity areas with two pedestal sinks & mirrors, table & chairs, &
TV. Refrigerators are available for $10 per night. Newspaper delivery is available for $1.50 per day.
How many people can each room accommodate?
Each room can accommodate four persons, plus one child under age three in a crib. Alligator Bayou rooms
have trundle beds, and can accommodate five persons for an additional charge of $15.00 per night.
Which buildings are smoking?
Oak Manor, buildings 18 & 38 are smoking buildings.
What room views are available?
Standard view rooms, which overlook either the parking lot or garden areas. Water view rooms, which can overlook either Sassagoula River or the pool.
What happens at check-in?
You'll receive your room key (plastic card), a small 'guidebook', park maps, and a copy of 'The Sassagoula Times' the resort's newsletter. You'll also have the option of leaving credit card details so that you can charge
anything you purchase during your stay to your room card.
Are there childcare facilities?
No, there is no on-site childcare club at this resort. Kindercare offers in-room babysitting. Reservations should
be made 24 hours in advance. Call 407-827-5444.
Is there a games arcade?
Test your wits and skill against electronic wizards at Medcine Show Arcade located in Steamboat Company.
The state-of-the-art video games challenge the expert and novice alike.
Is there a character meal?
No, there are no character meals available at this resort.
Is room service available?
There is no full room service, but pizza delivery is available from 4pm - 12midnight.
Where can I get food?
The Resort's food court is Riverside Mill, where a variety of different foods and beverages are available.
There is also a full-service restaurant, Boatwright's Dining Hall.
Where can I get refillable mugs?
From Riverside Mill.
Where can I find Disney transportation?
There are four bus stops located throughout the resort. Buses run about every 20 minutes to Magic Kingdom, Epcot, Disney-MGM Studios, Animal Kingdom, Typhoon Lagoon, Blizzard Beach, and Downtown Disney.
A riverboat cruise goes from Port Orleans Riverside marina to Downtown Disney Marketplace, via Port Orleans French Quarter.
You can also walk the path along the Sassagoula River to Port Orleans French Quarter.
Where can I rent boats?
At the Riverside Levee marina, pedal boats, canopy boats, pontoon boats and bicycles of assorted sizes can
be rented by the hour or half hour.
How many pools are there?
There are five quiet pools and one main feature pool. Resort guests may also use the pool at Port Orleans French Quarter. Pools are for the exclusive use of Port Orleans Riverside and Port Orleans French Quarter Resort guests.
What is 'Ol Man Island?
'Ol Man Island is the home of the Resort's main feature pool, where once a hospitable old hermit concocted the strangest water contraptions you ever saw. Now it's fixed up with shoots and fountains and wild water adventures, a spa, a kids' pool, sunnin' deck, and pool bar. Lifeguard on duty seasonally.
What time is the pool open?
The main feature pool is normally open 9am - 10pm (hours may vary). The quiet pools from 6am - 12midnight.
No lifeguards are on duty at the quiet pools.
Are towels available at the pools?
Towels are available at the main feature pool, but not at the quiet pools.
Where can I go fishing?
At the Fishin' Hole you can hang acane pole over the dock in the private pond stocked with catfish, bass, and bluegill. Fishing instructions are available for the novice and equipment is provided.
A 2-hour guided fishing adventure down the Sassagoula River waterways and into Lake Buena Vista. Tours daily. 24 hour advance reservation required. Includes use of rods, reels and tackle, plus beverage. Call 407-939-7529
for details and availability. Children under 10 years of age must be accompanied by an adult. Operating hours
are seasonal.
Are carriage rides available?
Horse-drawn carriages (with retractable canopies) set out nightly between 6 & 9:30pm from the Riverside
Marina. The vehicles wend alongside the tree-lined Sassagoula River and past columned, mansion-like guest houses. No bubbly is provided, but feel free to pack your own. The romantic setup seems built for two, but if
you're feeling charitable, the same price ($30 for half hour) allows you to take up to three kids or another pair
of adults. Reservations are required, call 407-WDW-PLAY.
What else is there to do?
Spend some time watching the local wildlife - rabbits, ducks and squirrels can often be seen scurrying around, especially in the early morning.
Visit the butterfly garden located behind Acadian House.
Rent croquet equipment from the marina.
Where can I buy groceries?
A limited selection of groceries, snacks, and sundries are available at Fulton's General Store.
What time is check-in?
Normal check-in time is after 3:00pm. For early travellers, every effort will be made to get you settled in as
soon as possible.
What time is check-out?
Check-out time is before 11:00am. Later check out may be requested. Express check-out is available to guests with American Express, MasterCard, Visa, Disney Credit Card, Discover, Diners Club or JCB.
Is there a shop?
Fulton's General Store is located in the Resort's main building, and has a variety of Disney souvenirs, adult & children's apparel, and decorative items. Commemorate your stay with Port Orleans Riverside Resort logo
t-shirts, sweatshirts and glassware. Fulton's also has a selection of snacks, candies, beverages, tobacco
products, and over-the-counter medicines. Postage stamps, and film processing are also available.
Where do I get...?
Extra pillows, & blankets, bed rails, baby cribs, handicap aids, extra hangers, towels, refrigerators,
coffeemakers, or any other sundry items are available from Housekeeping.
Where do I find the ice machines?
Ice and vending machines are located on all guest room floors. Directional plaques are located throughout
the building for yourconvenience.
Is there a dry-cleaning service?
Yes, laundry bags and lists are located in the closet in your room. One day service is available if dropped off
at the Bell Services desk before 8:30am, and will be returned after 6:00pm.
Is there a guest laundry?
Coin-operated washers and dryers are located in air-conditioned comfort at the main pool complex. Vending machines offer laundry soap and bleach, beverages and snacks. Folding tables and carts are available.
Where are the nearest ATM locations?
There is an ATM machine in the main building lobby. Additional ATMs are located at each theme park, the
Downtown Disney Area, as well as all Resorts (lobby area).
Where can I purchase stamps and where is the mailbox?
Stamps are available at Fulton's General Store. The mailbox is located in the Steamboat Co. main building.
Where can I make dining priority seating arrangements or purchase tickets?
Priority seating for most Walt Disney World restaurants can be made by touching the WDW DINE button on
your in-room phone or by visiting Guest Services. Theme Park tickets are available at either the front desk or
Guest Services.
Is luggage assistance available?
Yes, through Bell Services. When you arrive at the resort, someone from Bell Services will assist you to your
room with your luggage. When you are ready to leave, just touch the LUGGAGE/VALET SERVICE button on
the in-room phone. Gratuity not included.
If I use the package delivery service in the parks, where do I pick them up?
If you shop at any merchandise location at the Magic Kingdom Park, Epcot, Disney-MGM Studios, Disney's
Animal Kingdom Theme Park, or the Downtown Disney area, and choose to have your packages delivered
back to your resort, they can be picked up the following day at Fulton's General Store.
Does the Resort have wheelchairs available for guest use?
Yes, a limited number of wheelchairs are available at Guest Services. There is no charge, but a credit card guarantee may be required. A limited number or wheelchairs and motorized wheelchairs are available to rent
at the theme parks.
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