4401 Grand Floridian Way
Lake Buena Vista, FL
32830-1000
Telephone: (407) 824-3000
Fax: (407) 824-3186

A grand hotel with gabled roofs and Victorian balustrades typical of the fabled Florida beach resorts of the 19th century is among Walt Disney World's themed resort adventures.

Disney's Grand Floridian Resort & Spa, nestled on the picturesque shores of Seven Seas Lagoon between Magic Kingdom and Disney's Polynesian Resort, welcomed its first modern-day time-travelers in mid-1988.

The 867-room hotel featuring complete resort facilities recalls the days when John D. Rockefeller, Thomas Edison and even President Theodore Roosevelt led the annual winter pilgrimage to the land of friendly sunshine, where rowboats and palm fans replaced snow shoes and pot-belly stoves. Canary palms, southern magnolias and richly colored gardens complete the historic theme.

Often referred to as "the jewel in the crown" of Disney's Vacation Kingdom, the Grand Floridian also may be the
first resort of its kind since the golden era of Henry M. Flagler and Henry Plant. But this time, it has all the advantages of 21st century living -- including monorail service that stops right beside the 19th century Grand
Lobby.

Complementing the guest accommodations are restaurants, lounges, snack bars, an arcade, a "Mouseketeer
Club" child-care facility, shopping, swimming pools, children's playground, marina, beauty salon and 9,000-
square-foot spa and health club. The luxurious, full-service spa offers an array of fitness and beauty
treatments from seaweed body wraps to aromatherapy.

Like Disney's other resorts, the Grand Floridian has a distinctive theme that carries through architecture,
landscape, furnishings and costumes.

The style of the buildings is reminiscent of the Victorian era but is more playful and relaxed -- embellished by intricate lattice work and balustrades and 120 miles of scrolls, turnposts and curved moldings. Snow-white
towers and red-shingle roofs make a dramatic first impression on guests.

The resort accommodations are among the most luxurious on Disney property. The concierge and suite rooms
with private elevator access in the 225,000-square-foot Sugar Loaf Key building include in-room facilities such
as a wet bar and lavish decor. One of the resort's five lodge buildings also features personal concierge service.

In the main building, the third-floor concierge lobby includes three guest-services desks designed to provide personalized services such as check-in/check-out, reservations, information, etc. The fourth-floor concierge
lobby includes a quiet seating area where guests can enjoy, at no additional charge, continental breakfasts
and evening cocktails. The fifth-floor suite lobby features a bookcase filled with a wide variety of reading materials.

Throughout the hotel, guestroom decor, as it did a century ago, enhances the atmosphere of a refuge from
harsh winters and the hectic big-city pace. Features include soft, spring-like colors and printed wall coverings, armoires and other furnishings in light woods, marble-top sinks with old-fashion fittings, and Victorian woodwork.

Most rooms include two queen-size beds plus a day bed. Suites include a parlor plus one to three bedrooms.

An open-cage elevator, aviary, palms and ferns set the mood in the sitting area of the Grand Lobby, which
reaches five stories to a Victorian ceiling adorned with three illuminated stained-glass domes, ornate
chandeliers and metal scrolls.

Shops carry on the theme in displays featuring turn-of-the-century toys and clothing.

Dining opportunities at the Grand Floridian are diverse -- from top-your-own burgers at Gasparilla Grill and
Games to intimate, candlelight, gourmet dinners at Victoria & Albert's, with elegant service fit for royalty.
The largest restaurant is Citricos featuring sun-drenched Provenal colors and an open-air kitchen. 1900 Park
Fare hosts character dining at breakfast and dinner plus the popular Wonderland Tea Party. Grand Floridian
Cafe serves breakfast, lunch and dinner.

All major dining locations are in the main building except Narcoosee's, a seafood restaurant on a romantic
shoreline location. Octagon-shaped and open-beamed, Narcoosee's features a show kitchen where cooks
broil, steam, saut} and smoke the catches of the day.

Hotel recreation is water-oriented -- white sand beaches on Seven Seas Lagoon, a marina with rental craft
and a children's playground. Beach Pool offers guests a natural springs setting complete with a waterfall
flowing from a 27-foot-tall stone mountain. For the most lavish water experience, the Grand 1 offers a
pampered VIP boating experience on Seven Seas Lagoon overlooking Magic Kingdom. The 44-foot Sea Ray
yacht sails on morning, afternoon or evening excursions, featuring a fireworks display above Magic Kingdom
on select evenings. For the ultimate cruise, private butler service and on-board gourmet dining is available.

A full-service spa and health club pampers guests with a variety of personalized treatments including massage therapy, body treatments, facials, manicures and pedicures. Men's and women's sauna, steam room, whirlpool
and workout room round out the amenities.

More than half of the rooms offer delightful vistas of the Seven Seas Lagoon or the hotel marina.

Most of the 900 Guest Rooms have two queen-sized beds, a day bed, TV, armoire, table & 2 chairs, mini-bar,
closet, small safe, iron, ironing board, hairdryer, coffee maker, bathroom with seperate vanity area, and a balcony.

The average Guest Room is 400 square feet.

Six honeymoon rooms are located in the towers of the main building. Standard rooms have a five-person room occupancy.

There are three views available-
Garden View rooms feature balconies overlooking the landscaped gardens.
The Pool/Marina view rooms feature balconies overlooking either the courtyard pool or the marina.
Lagoon View  rooms overlook the Seven Seas Lagoon, & may or may not include a view of the Magic Kingdom.

Suites

The 25 one-, two-, or three-bedroom suites feature a parlor and wet bar, one king-sized bed or two queen-sized beds. Four to 10 adults maximum, depending upon suite type. There are six honeymoon suites available - jacuzzi honeymoon suites feature a jacuzzi & balcony, octagon honeymoon suites are larger, but with no jacuzzi or
balcony.

Concierge

There are 65 Concierge Guest Rooms. The third-floor concierge desk in the main building offers exclusive guest service assistance and check-out. Continental breakfast, refreshments, wine, hors d'oeuvres, desserts, and
cordials served on the fourth floor.

Accommodations include:

• 15 king-sized beds
• 795 queen-sized beds
• 431 non-smoking rooms
• 5 disabled-accessible rooms.

Rooms in Sugar Loaf Key are nearest to the main building, but can get noisy. Lagoon views in buildings Conch
Key & Sago Cay offer views of Cinderella's Castle & the fireworks. Big Pine Key is nearest to the beach.

Room Layout

Pools

One main swimming pool

Kiddie pool

Two Jacuzzis

Tennis - Two lighted, clay courts open daily, $15 per hour. Lessons and clinics available.
For reservations call (407) WDW-PLAY (939-7529 )

Watercraft rentals, including sailboats, pontoon boats, watermice, canopy boats & water-skiing

Beach volleyball & croquet

White sand beach

Grand Floridian Spa & Health Club - sauna, personal training, massage therapies, beauty salon, fitness
facilities, natural juice & snack bar

Ivy Trellis Barber & Beauty shop, open 9am-6pm.

Preferred access to Disney's 5 championship golf courses

Portrait artist - capture a grand memory with portraits of you and your whole family! A portrait artist is located between Garden View & Sandy Cove daily from noon-11pm.

Guest activities -
Wednesday 8:30am Main Building Floral Arrangement
Wednesday 10am Landscaping tour
Thursday 9:30am Floral tours
Sign up at guest services, subject to change.

Courtyard Parasol Parade - A Grand Floridian tradition returns on Tuesdays & Fridays throughout our courtyard
at 8am. Watch and enjoy as the lovely Grand Floridian ladies twirl their way to work.

For kids

Children's pool

Arcade

Playground

Mouseketeer Club - children ages 4-12 are welcome daily from 4:30pm-12midnight. $8 per hour per child,
includes kiddy dinner.

Wonderland Tea Party - Monday, Wednesday, Friday and Saturday, 1:15pm-2:30pm. We'll read stories,
eat lunch and drink "apple" tea. Hosted by characters from Alice in Wonderland. Sign up at guest services or
call WDW-DINE. For children 3-10 years. $22.95 per child.

Pirate Cruise - sail with our crew to a deserted island on Monday and Thursday at 10:30am-12pm (with snacks). Sign up at guest services for only $20. Meet in Captain's Shipyard.

Grand Kid Adventures in Cooking - Tuesday & Friday 10am-11:45am. You will have a delicious time with our
grand chef. Sign up and meet at the Mouseketeer Clubhouse. $10 per child, designed for children 3-10 years.

Arts and Crafts - join us by the pool, Sunday, Tuesday, Thursday and Saturday, 1:30pm, painting, colouring, sponging, or puppet-making! Activities change every session.

Adventure time - whether we face paint, play a game or have a water balloon toss, you'll have a blast.
Join us at the pool daily at 4pm.

Story time - enjoy a story nightly at 7:30pm in M. Mouse Mercantile.

*activities are subject to change. Electric Water Pageant

Can be seen daily at 9:15pm, best viewing is from the boat dock or Narcoossee's. Shopping

Sandy Cove - a unique fine gift and sundry shop offering selections such as collectible art, Grand Floridian logo items including our newest additions, the Mickey Lamp & the Wish Upon a Star & Alice in Wonderland decorative pillows from our remodeled rooms. Film processing also available. Open 7am-11pm.

Bally of Switzerland - finest in men's and ladies' gift items, accessories and exotics. Open 8:30am-11pm.

Commander Porter's - this traditional men's shop offers an assortment of Polo Ralph Lauren & Tommy Hilfiger casual and premium resort wear for men. Open 8:30am-11pm.

Summer Lace - experience the grand essence of upscale and sophisticated shopping with exclusive women's
lines including DKNY, Escada Sport, Dana Buckman, Anne Klein, Lacoste & Polo Ralph Lauren. Open 8:30am-11pm.

M. Mouse Mercantile - this fun, creative atmosphere for both children and adults offers our unique, upscale
Disney character line. Open 8am-11pm.

Poolside Cabana - everything you need to enjoy your day in the sun. Open 9am-7pm.

Grand Floridian Cafe

Classic dishes and traditional favorites are the staples at the
Grand Floridian Cafe. Guests can stop in for breakfast, lunch or dinner at this casual, all-day dining restaurant. Rich, thick onion soup, flavorful burgers and the signature Grand Floridian
sandwich are featured menu items.

Outside the windows of the 230-seat restaurant, guests can view a verandah overlooking the courtyard and pool. The restaurant also is surrounded by beautiful gardens which are visible from inside.

Typical menu items - (breakfast) fresh fruit, pastries, bagels, toast, smoked salmon, pancakes, french toast, waffles, omelet, eggs benedict, sausage, hash browns, cereals.(lunch) salad, chicken noodle soup, pasta, grilled chicken sandwich, hamburger, key lime pie, apple pie. (dinner) soup, crab cakes, fried calamari, salad, grilled pork chops, steak, prime rib sandwich, snapper, scallops.

Meals - Breakfast 7am-11:30am, Lunch 12pm-5pm, &
Dinner 5pm-11pm.

Prices - $10 - $20

Priority seating available. Call (407) WDW-DINE (939-3463)

1900 Park Fare

American cuisine. Character breakfast buffet, & character dinner buffet. Park Fare's buffets offer a variety of
food choices and are even customized to accommodate special tastes. In addition to the regular dinner buffet, which includes prime rib, hot and cold seafood, salads, vegetables and bread, the restaurant also offers a children's buffet with hot dogs, hamburgers, pizza, chicken nuggets and Mickey Mouse-shaped macaroni and cheese, a pasta buffet with a large selection of different pastas and sauces, plus a dessert and salad bar.

The restaurant's centerpiece is Big Bertha, a century-old band organ built in Paris and a focal point of a Grand Rapids, Mich., amusement park for many years. Installed 15 feet above the floor in a proscenium, the bellow instrument simultaneously plays pipes, drums, bells, cymbals, castanets and a xylophone. The restaurant's amusement park atmosphere is reinforced by old-fashioned carousel animals.

Join Mary Poppins and friends for breakfast, and the Villains for dinner.

Citrico's

Specialises in market-fresh, Floridian-Mediterranean cooking. C�icos joined the Grand Floridian family of restaurants in the fall of 1997 offering a market-fresh menu that reflects the flavors of France. The cuisine's sun-drenched flavors and stylish simplicity evoke a sense of nature's basics -- the sun, earth and sea. The restaurant features an exhibition kitchen, rotisserie cooking and a sumptuous dessert and pastry display with chefs placing finishing flourishes on signature creations.

C�icos is located on the second floor of the main building.

Typical menu items - Veal Shank and Mushrooms, Lobster Crepes, Cream of Broccoli Soup, Oven Roasted Grouper, Grilled Lamb T-Bone, Oak Grilled Veal Chop, Seafood Cassoulet.

Meals - Dinner only 5:30pm-10pm.

Prices - $21 - $75

Priority seating suggested. Call (407) WDW-DINE (939-3463)

Narcoossee's

Narcoossee's menu focuses on seafood, from steamed Penn Cove mussels to grilled Chilean sea bass and saut'd wild salmon. The fresh Maine lobster, boiled and served with corn grits and coriander butter, is a hands-down favorite. A dazzling view of Seven Seas Lagoon offers guests a feast for the eyes.

The open kitchen is the focal point at this casual, airy octagonal dining spot on the shores of the Grand Floridian. Narcoossee's has 150 seats.

Typical menu items - Oysters, smoked salmon, mussels, grilled halibut, lobster, pasta, filet mignon, lamb,
orange passionfruit mousse, tiramisu.

Meals - Lunch 11:30am-3pm, Dinner 5pm-10pm.

Prices - $21 - $75

Priority seating recommended. Call (407) WDW-DINE (939-3463)

Victoria and Albert's

Frette linens, Riedel crystal, Christofle silver from France -- and the chef still wears a traditional toque as he stops by
tables to chat with diners.

With fair-weather clouds painted on the ceiling, soft lighting and a celestial harpist, Victoria & Albert's serene
dining room embodies a spirit of luxury and romance. Located at Disney's Grand Floridian Resort & Spa at Walt Disney World Resort, it's the only AAA Five-Diamond restaurant in Central Florida.

With just 15 tables in the main dining room and the private Fireplace Room with five tables, you instantly know you're in for a treat as your host and hostess start their butler-style service. Described as a nostalgic trip back
in time when the ritual of dining out was civilized and lavish, Chef Scott Hunnel and his culinary team prepare modern American cuisine with the best-of-the-best from around the world.

You're handed a seven-course, seasonal menu, customized daily by Chef Hunnel. Here food is an art form, featuring vivid colors and textures, with exquisite wine pairings offered with each course. Nothing could be
more simply extravagant than seared Hudson Valley foie gras over vanilla-scented brioche with Fuji apples and apple cider reduction. Hunnel's signature dishes change, but you'll often find favorites like dayboat diver scallops over a polenta cake with Zellwood corn coulis and a trendy roasted red pepper foam.

Hunnel, who started out as a dishwasher at Lum's in Chicago, is at the top of his game, and his standards
rival those of the finest restaurants worldwide. He is friends with a farmer in Ohio who grows herbs and lettuces especially for the restaurant. And much of the early afternoon is spent on the phone with purveyors -- "from fishermen on the boat to find out when bluefin tuna will be landing to the guy who grades and procures the
finest caviars in the world," said Hunnel.

But for Hunnel the best part of the job is his carefully chosen team. "I work with passionate people who understand the continuous evolution of food and wine, who never settle for anything less than excellence,"
said Hunnel. There are 13 in the kitchen, from beginners just out of culinary school to veterans of other
Five-Diamond restaurants.

The restaurant's wine cellar has been recognized by Wine Spectator magazine with an "Award of Excellence."
With more than 700 selections on the menu and 4,200 in the cellar, the sommeliers can match any of Hunnel's imaginative creations, from a rich Monticello Rioja Reserva to compliment herb-roasted elk tenderloin to a light Pierre Sparr Pinot Gris Reserve to pair with Seattle Dungeness crab and avocado salad.

The experience ends with the artful creations of Master Pastry Chef Erich Herbitschek, like a sensational soufflé
or Plant City strawberry ice cream gâteau. Chocolate fans rhapsodize about the miniature chocolate pyramid with warm almond chocolate timbale and orange chocolate napoleon.

To remember it all, a personalized menu is yours to carry home, along with a long-stemmed red rose for women.

Chef's Table in the Kitchen

In an alcoved space at the back of the kitchen, diners at the coveted Chef's Table get a front-row seat for the slicing and dicing in Hunnel's well-orchestrated kitchen. Less formal than the dining room, Hunnel starts the evening with a champagne toast and asks for likes and dislikes so he can craft a personal menu.
This is his chance to be creative.

With up to 13 courses, the experience offers small tastes, often decadent, of everything from Almaz Persicus golden osetra caviar to Kobe beef with seared Hudson Valley foie gras, or crispy Virginia black bass with
asparagus risotto and English peas. The exquisite dishes are paired with wine and spirits for a memorable experience. Multiple desserts feature the creations of Chef Herbitschek, starting with a divine "pre-dessert"
trio of chocolates.

Just when you can't imagine another course, the evening ends. The experience lasts nearly four hours, the
time filled with marvelous tastes and Hunnel's banter between courses. For foodies, it's never long enough.

Jackets are required for men (tie optional) and "dinner attire" for women.

Typical menu items - (menu changes daily) Baluga caviar, lobster, venison, Angus beef tenderloin, sorbet,
grand marnier souffle.

Specialties - Fresh ingredients gathered from the world's markets and displayed in a unique approach to
culinary artistry. The menu is customized daily from fish, fowl, red meat, veal and lamb selections.

Meals - There are two seatings daily September through June, one seating daily July through August.
Chef's Table seating is 6 p.m. daily.

Prices - Dinner is $95 per person (tax and gratuity not included), $145 with wine pairing; Chef's Table is
$125 per person, $185 with wine pairing.

Priority seating necessary. For reservations, 407/824-1893. Reservations can be made up to 90 days in
advance for the dining room and 120 days in advance for the Chef's Table.

Gasparilla Grill and Games 

Casual, family dining is what this 24-hour, counter-service restaurant is all about. Parents can enjoy such favorites as grilled chicken, fresh bagels, sandwiches, hand-tossed pizzas and soft-serve yogurt with an assortment of toppings, while kids try out the latest games in the video arcade. Continental breakfast is also available.

Prices - under $10

Specialties - Signature breakfast items, pastries, croissants, salads, grilled chicken sandwiches, pizza, nachos, and hamburgers.

Meals - Breakfast, Lunch, Dinner and Snack

Mizner's Lounge

A second lounge located off the resort's main lobby on the second floor, is named after the self-taught, eccentric turn-of-the-century Palm Beach architect. Specialties include cognacs, ports and shrimp cocktail appetizers. It is the only place in the Grand Floridian where smoking is allowed.

Prices - under $10

Specialties - Library lounge and bar; appetizers and beverages available.

Meals - Snack

Romance Dinners

Guests who prefer to dine in a more intimate setting need only to pick up the closest telephone. The Grand Floridian can arrange a private dinner for two, served against the elegant backdrop of the Grand Floridian beach or aboard the Grand Floatbote, with a personal butler. Certain menu items can be specially prepared for the evening. Twenty-four hours notice is requested.

For all restaurant reservations: 407 - WDW-DINE (939-3463).

Summerhouse

Pool and beach bar.

Prices - under $10

Meals - Snack

Wonderland Tea Party

Join Alice & the Mad Hatter to listen to stories, decorate their own cakes, & have lunch.

Priority Seating required. It can be booked up to 90 days in advance. Call (407) WDW-DINE (939-3463). Cancellations must be done at least 24hrs in advance, or there will be a no-show charge of $10

• Baby-sitting/child services
• barber/beauty shop
• business center
• coffee maker in room
• concierge
• express checkout
• full service spa and health club
• 24-hour front desk
• hair dryer in room
• disabled-accessible rooms/facilities
• laundry/valet services
• meeting/banquet facilities
• mini-bar
• modem lines in room
• free newspaper
• non-smoking rooms/facilities
• free parking
• RV/truck parking
• beach
• tennis
• 24-hour room service
• daily maid service
• water-skiing
• refillable mugs available from Gasparilla Grill

The main lobby building houses the restaurants, shops, monorail station, & guest services.

Monorail to the Magic Kingdom & TTC (change there for Epcot). Boats go to the Magic Kingdom, & the Polynesian. Buses go to MGM, Animal Kingdom, Downtown Disney. For other destinations change at Downtown Disney or the TTC. Bus stop location - outside main building.

3 p.m./11 a.m.

Where is the Grand Floridian Resort?
Next to the Magic Kingdom, on the Seven Seas Lagoon.

Are the guest rooms in the main building?
No, only the concierge rooms and suites are in the main Lodge building. The standard guest rooms are in five separate buildings.

Where are the best room locations?
Rooms in the Sugar Loaf Key building are closest to the amenities in the main Lodge building, but may be the noisiest due to people walking by, unless on a higher floor.
Sago Cay lagoon view rooms offer the best views of the Magic Kingdom and Cinderella Castle.
Certain lagoon view rooms in Conch Key offer views of Cinderella Castle.
In the main Lodge building, rooms 4401-4409 overlook the marina and offer a view of Cinderella Castle.
Big Pine Key is next to the beach, with rooms at the west end not too far from the main Lodge building. Lagoon view rooms here look across to the Polynesian.
Garden view rooms in Boca Chica overlook the quiet pool area, and gardens.
Conch Key is the furthest building from the main Lodge, and is next to the boat dock.
Dormer rooms have small, enclosed balconies, restricting the view when seated, and the room is slightly
smaller than standard rooms.
This is how the room numbers work - room number 4321 - 4 is building, 3 is floor, 21 is room number.

Which buildings are smoking?
Smoking optional rooms can be found in the Big Pine Key building on floors 4 & 5.

Which buildings house the concierge rooms?
The concierge rooms and suites are mainly in the main Lodge building, with some concierge rooms in Sago Cay.

What happens at check-in?
You'll receive your room key (plastic card), a small 'guidebook', and park maps. You'll also have the option of
leaving credit card details so that you can charge anything you purchase during your stay to your room card.

What will I find in my guest room?
Most of the 900 Guest Rooms have two queen-sized beds, a day bed, TV, armoire, table & 2 chairs, mini-bar, closet, small safe, iron, ironing board, hairdryer, coffee maker, bathroom with seperate vanity area, and a
balcony.

Are the rooms themed?
Yes, there are four different themes - Alice in Wonderland, cameo, floral, and swan.
Most rooms in the main building are in aameo.
The honeymoon suites are decorated in floral.
Rooms in Sago Cay are swan.
Sugar Loaf Key rooms are decorated in cameo.
All Conch Key rooms are Alice in Wonderland.
Most Boca Chica rooms are floral.
Rooms in Big Pine Key are Alice in Wonderland.

Is newspaper delivery available?
Yes, newspapers are delivered to each room daily.

What room views are available?
Garden View rooms feature balconies overlooking the landscaped gardens.
The Pool/Marina view rooms feature balconies overlooking either the courtyard pool or the marina.
Lagoon View  rooms overlook the Seven Seas Lagoon, & may or may not include a view of the Magic Kingdom.

How many people do the guest rooms accomodate?
Standard rooms have a five-person room occupancy.

Are there any activities for children?
Yes, there are scheduled activities throughout the week. Ask at Guest Services for details. There are also
special programs available - Wonderland Tea Party, Pirate Cruise, and Grand Adventures in Cooking.

Are there childcare facilities?
The Mouseketeer Clubhouse offers supervised childcare. Kindercare offers in-room babysitting. Reservations
should be made 24 hours in advance. Call 407-827-5444.

Is there a games arcade?
Yes, at Gasparilla Grill and Games.

Is there a character meal?
Yes, join Disney characters for breakfast and dinner at 1900 Park Fare each day.

Where can I get refillable mugs?
From Gasparilla Grill and Games.

Is turndown service available?
Yes, nightly between 5:30pm and 9:30pm.

Where can I find Disney transportation?
The monorail station is on the second floor of the main building, and stops at the Magic Kingdom,
Contemporary Resort, Transportation and Ticket Center, and Polynesian Resort.
Epcot can be reached by monorail, transferring at the TTC.
A ferry boat goes to the Magic Kingdom and Polynesian Resort.
Buses go direct to Disney MGM-Studios, Animal Kingdom and Downtown Disney.

Where are the nearest ATM locations?
An ATM machine is located in the main lobby. Additional ATMs are located at each theme park, the Downtown Disney Area, as well as all Resorts (lobby area).

Where can I purchase stamps and where is the mailbox?
Stamps can be purchased from Sandy Cove, and the mailbox is located in the lobby.

Where can I make dining priority seating arrangements or purchase tickets?
Priority seating for most Walt Disney World restaurants can be made by touching the WDW DINE button on
your in-room phone or by visiting Guest Services. Theme Park tickets are available at either the front desk or
Guest Services.

Where can I rent boats?
Watermouse boats and other watercraft can be hired from the marina.

What other recreation options are available?
There are two clay tennis courts, a jogging path, croquet and volleyball.

Is there a fitness center or spa?
Yes, the Grand Floridian Spa features exercise equipment and full spa treatments and massages. There is
also a salon which offers hair and nail treatments, The Ivy Leaf Trellis Salon.

Can I watch the fireworks from the Grand Floridian?
Watch the Magic Kingdom fireworks from the boat dock, beach or Narcoossee's.

Where can I watch the Electrical Water Pageant?
From the beach at 9:15pm.

Can I walk to the Polynesian Resort or Magic Kingdom?
There is no walkway to the Magic Kingdom. However, you can walk to the neighbouring Polynesian Resort via the walkway, which passes the Spa and Wedding Pavilion.

What is the Afternoon Tea?
A lovely English tradition! Served daily each afternoon in the Garden View Lounge.

Is there a swimming pool?
Yes, a new zero-entry pool was recently added on the shores of the Seven Seas Lagoon, which features a
water slide. A quiet pool is also available.

What time is check-in?
Normal check-in time is after 3:00pm. For early travellers, every effort will be made to get you settled in as
soon as possible.

What time is check-out?
Check-out time is before 11:00am. Later check out may be requested. Express check-out is available to
guests with American Express, MasterCard, Visa, Disney Credit Card, Discover, Diners Club or JCB.

Where do I get...?
Extra pillows, & blankets, bed rails, baby cribs, handicap aids, extra hangers, towels, refrigerators,
coffeemakers, or any other sundry items are available from Housekeeping.

Where do I find the ice machines?
Ice and vending machines are located on each floor in every building.

Is there a dry-cleaning service?
Yes, laundry bags and lists are located in the closet in your room. One day service is available if received by 8:30am, and will be returned by 7:00pm.

Is there a guest laundry?
Yes, coin-operated washers and dryers are located in each building. Vending machines offer laundry detergent.

Is luggage assistance available?
Yes, through Bell Services. When you arrive at the resort, someone from Bell Services will assist you to
your room with your luggage. When you are ready to leave, just touch the LUGGAGE/VALET SERVICE button
on the in-room phone. Gratuity not included.

Is valet service available?
Yes, for $7 a day a valet will park and retrieve your car as many times as you wish.

If I use the package delivery service in the parks, where do I pick them up?
If you shop at any merchandise location at the Magic Kingdom Park, Epcot, Disney-MGM Studios, Disney's
Animal Kingdom Theme Park, or the Downtown Disney area, and choose to have your packages delivered
back to your resort, they can be picked up the following day at the Resort merchandise pick-up location.

Does the Resort have wheelchairs available for guest use?
Yes, a limited number of wheelchairs are available at Guest Services. There is no charge, but a credit card guarantee may be required. A limited number or wheelchairs and motorized wheelchairs are available to rent
at the theme parks.

The lobby is a wonderful place to relax, with a pianist playing at certain times.

• If the restaurants at this resort are beyond your price range, try the afternoon tea at the Garden View Lounge. You'll be able to choose from sandwiches, small pastries, strawberries and cream, champagne, and more types of tea than you knew existed!
• If you like the robes provided in each guest room, similar ones can be purchased in the gift shop.
• Kid's can find plenty to keep them occupied at this Resort, with an arcade, kid's club, arts & crafts, a Wonderland Tea Party, and Pirate Cruise. Some activities may need to be booked in advance.
• Children can also attend M. Mouse Mercantile each Monday evening for story-telling. Check times with Guest Relations.
• Take a leisurely stroll along the shores of Seven Seas Lagoon to the Polynesian Resort, calling in for a peek at Disney's Wedding Pavilion along the way.
• The Magic Kingdom fireworks can be seen from the boat dock and Narcoossee's.
• Treat yourself to a treatment or massage at the Resort's Spa.
• Relax in a cabana on the white sand beach.
• For a really special, but expensive, treat have dinner at Victoria and Albert's.
• Have your portrait painted by the artist who can usually be found each afternoon and evening in the lobby area.
• Watch the Grand Floridian Housekeepers perform a parasol parade in the Grand Floridian courtyard Mondays and Thursdays at 8:30am.

* 11.5% Tax not included. Standard rooms have a maximum five-person occupancy per room. Prices are per room, and there is an additional adult charge of $25 per adult per night for more than two adults in a room. Prices, benefits, and other terms are subject to change without notice. Length-of-stay requirements may apply. Rooms subject to availability. Certain nights are already sold out. Prices are in U.S. dollars